Services
Moorland offer a different type of service in that we are a
one stop service. All you have to do is contact us and we will organise
everything else! It's that simple. Call us on 0161 320 9400 to speak to one of
our advisors.
What to expect
Upon contacting us, we will arrange a convenient time for one of our friendly
and fully qualified nurses to visit you at home. The nurse will make a full
assessment to ensure the correct solution can be found.
At this time, you will also have the opportunity to discuss any concerns or
questions you have.
Following this visit, we will contact your doctor directly and arrange your
prescription.
Our service is free so there's no need to worry about any costs!
Our nurse will then arrange a second home visit at your convenience. During this
visit, you will be taken through a demonstration and training on how to fit your
product. Your nurse will give you details of when to expect your repeat
prescriptions and ensure you are happy with the products you have received.
Customer services
Our dedicated and knowledgeable customer service team are on hand from Monday to
Friday from 9am to 5pm to answer any queries you may have. Out of office hours,
we provide an answer phone service so you can leave a message day or night and
we will get back to you straight away. Call us on 0161 320 9400 or email us on
info@moorlanduk.com.
You can also now order online by visiting the order page.
Delivery service
We offer a delivery service for prescriptions direct to your door usually within
48 hours of placing an order.
Moorland respect our customer's privacy and understand the importance of
discretion when providing a service of this nature. For this reason, none of our
vans or packaging carry labelling indicating the type of product and service we
provide.